Pre-employment Testing

Take the first step to a career in 9-1-1
Denco Area 9-1-1 District administers pre-employment testing to potential telecommunicator candidates for district agencies. All Emergency Communication Centers in the district have access to the test results, which may be used as a screening tool for applicants based on each individual agency’s parameters. Pre-employment testing includes:

CritiCall

Criticall is a slower paced simulation of a 9-1-1 dispatching center testing the decision making, typing, and listening skills that are required for telecommunicators. Criticall has multiple modules to test the skills of applicants. For pre-employment testing, Denco will administer all Criticall modules and when selected for an agency, retesting may be required.

Select

The Select Advantage Assessment is a job specific behavioral assessment. This tool will measure the qualities necessary to be successful as a telecommunicator, more specifically the unique behaviors required for success. The Emergency Communications Centers in the district will utilize this score as part of the hiring process to determine if you are their ideal telecommunicator candidate.

Schedule Your Test

Pre-employment testing is conducted regularly. To reserve a spot in the next test session, please click the button to schedule a test date.

Denco Area 9-1-1 District is here to provide exceptional customer service; for any immediate accommodation, please call 972-221-0911 or email exam@denco.org to schedule an earlier test date.

What to bring on exam day:

  • Photo identification issued by the state or federal government with examinee’s photograph

    o   Valid driver’s license (preferred); or
    o   United states government issued photo identification

What to Expect During Test Session

Upon arrival, you will check in and provide the required photo identification.

The examinee shall not:

(A) bring into the examination room any books, notes, or other written material related to the content of the examination;
(B) refer to, use, or possess any such written material in the examination room;
(C) bring into the examination room any cellular phones, pagers, or other such electronic devices;
(D) give or receive answers or communicate in any manner with another examinee during the examination;
(E) bring food or drinks to the test area;
(F) communicate any of the content of an examination to another at any time;
(G) steal, copy, or in any way reproduce any part of the examination;
(H) engage in any deceptive or fraudulent act to gain admission;
(I) engage in any deceptive or fraudulent act during or after an examination; or
(J) solicit, encourage, direct, assist or aid another person to violate any provision of this section or to compromise the integrity of the examination.

The examination will be discontinued if you violate any provisions of this section.