Be a hero to someone every day
Before firefighters, police officers or EMTs arrive on the scene of an emergency, 9-1-1 telecommunicators are often the first point of contact for callers in crisis. If you have the ability to make quick decisions with confidence, coordinate multiple tasks at once, yet remain calm and professional during emergency situations, a career in 9-1-1 could be a perfect fit.

For 9-1-1 telecommunicators, no two work days are exactly the same. Emergency dispatchers enjoy a fast-paced work environment that offers the opportunity to make a positive difference in the community and help people in need.


Job Criteria

Basic requirements for 9-1-1 employment
Candidates for full-time telecommunicator positions must meet the following criteria:

  • United States citizen

  • At least 18 years of age

  • High school diploma or GED (accredited)

  • Undergo fingerprinting for a criminal background investigation

  • Have not been convicted of a felony or Class A/B misdemeanor

  • Pass a drug screen

  • Demonstrate proficiency on a typing, skills, and aptitude test (most agencies)

  • Complete a personality profile (most agencies)

  • Submit personal and professional references, which may focus on your honesty, integrity, and ability to deal with stressful situations and put others first

  • Pass a psychological examination

  • Pass a polygraph examination (some agencies)

  • Military discharge must be honorable, if applicable


Job Listing Links

Explore 9-1-1 employment opportunities
While Denco 9-1-1 does not hire dispatchers directly, each public safety agency in our district is responsible for hiring public safety telecommunicators for their jurisdictions. For current job listings and application information, please contact the agency you may be interested in joining.